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License Server
The SOX license server is a 443 standard HTTPS port.
Types of Licenses
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Floating Licenses
Every user activates the same floating key and can then login into the system.
The defined purchased number of floating license users can not be exceeded at a time.
The SOX-user must not disclose the key to third parties as the key allows anyone to use this floating license.
If SOX is not running properly anymore (e.g., because the user has just closed his notebook, or has no Internet connection), the user is automatically logged out of the server after five minutes.
Commuted Licenses
Each key is bound to the hardware ID of the computer on which the key is activated. Your hardware ID can be found on the license tab of the SOX license manager by clicking the Copy ID to clipboard button.
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Floating licenses are the default license type for EnCo SOX.
After a floating license has been purchased, every user can acticate SOX on their system using the same license key. While this license key can be activated on any number of PCs, only the predefined number of users can uns SOX at the same time.
Once SOX has been closed or is not running properly anymore for any reason, the user is automatically logged out to make room for other users.
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Commuted Licenses
Commuted licenses offer an alternative for enviroments in which communication with the license server is hindered or not possible at all.
Insted of working the license server, a commuted license is bound to the respective PC on which it will be used via a Hardware ID which can be generated within the SOX Workbench’S License Manager.
To generate your Hardware ID, open the SOX client and navigate to Help → License Manager. In the License Manager, click the Copy ID to clipboard. You can now forward this Hardware ID to your SOX Support employee to receive a commuted license.
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You will then receive a zip-file in which you will find your license key as a .lic file as well as your license as in plain text. The .lic license key file must be saved locallyin the folder C:/User/*Your Username*/SOX2/licenses.
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License Request
If no valid license key is available, please request a new license within SOX using Help – License Manager.
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Please supply mandatory inputs, such as Name, Company, E-mail and requested SOX modules.
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In case your SOX license has expired or you want to request an evaluation license to test the capabilities of the SOX modular workbench, you can place a license request via the desktop client.
To do so, open the License Manager via Help → License Manager.
In the License Manager, navigate to the Request License tab. Enter your name, the company name and your contact information by phone and email. Afterwards, select for which modules you want to request a license and conirm your entries with OK.
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Activating a License Key
Once a license is requested EnCo will send you a valid license key which needs to be activated.
Please insert your license key by clicking Activate Key.
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Type or paste the serial key previously received. - Outcome: License is now activated.
As license information Serial key, Issue Date, Expiry Date, client computer ID (MAC) and unlocked SOX modules are shown.
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To activate a new Floating lLicense key, navigate to the License Manager via Help → License Manager in the desktop client. Here, the Activate Key button opens the corresponding menu in which you can past your Floating License key.
Confirm your key either by replacing your existing license via the Replace exiating button or click the Register new button to either activate your first license or to add another license to your currently active one.
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Troubleshooting
License Server Access
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